How do I view my account balance and transaction details?

You can view your account balance and transaction details online.
  1. Log in and select your card account.
  2. Click "Card Account Activity" to view your balance and transactions.
You can also get account information sent to your cell phone via SMS Text Alerts. Standard messaging rates from your carrier may apply.

How do I add or delete a signer to my prepaid account?

For security purposes, contact us by phone so we can verify your information and modify your account.

How do I change the email address and/or phone number on my prepaid account?

You can update your email address or phone number online - just login to your account. Or call us and we'll change it for you (customer service fees may apply).

Can I get my account information sent to my cell phone?

Yes, you can get your account information sent to your cell phone for free. Standard messaging rates from your carrier may apply. You can even setup automatic notifications to receive a text anytime money is deposited into your account.

Check out the Mobile Text Alerts page to learn more.



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100% Approval subject to ID verification*
No Credit Bureau Check
$15 Direct Deposit Bonus§





Visa Logo- AccountNow Prepaid Visa
MasterCard Logo- AccountNow Prepaid MasterCard
MetaBank
Bancorp
Verisign
AccountNow, Inc. is a BBB Accredited Financial Service in San Ramon, CA


AccountNow Gold Visa Prepaid Cards and AccountNow Prepaid Visa Cards are issued by The Bancorp Bank or MetaBank® pursuant to a license from Visa U.S.A. Inc. and can be used everywhere Visa debit cards are accepted.

The AccountNow Prepaid MasterCard (Classic) is issued by MetaBank pursuant to license from MasterCard International Incorporated and may be used everywhere Debit MasterCard is accepted. MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated.

Funds are FDIC insured through the Issuer to at least $250,000. Please see the back of your card for its issuing bank. The Bancorp Bank and MetaBank, Members FDIC.

*IMPORTANT INFORMATION ABOUT PROCEDURES FOR OPENING A NEW CARD ACCOUNT: To help the government fight the funding of terrorism and money laundering activities, federal law requires all financial institutions to obtain, verify, and record information that identifies each person who opens a Card Account. What this means for you: When you open a Card Account, we will ask for your name, address, date of birth, and other information that will allow us to identify you. We may also ask to see a copy of your driver’s license or other identifying documents.

**The Visa Zero Liability policy covers U.S. issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or other certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.

***Conditions and exceptions apply – see Cardholder Agreement.

§ This offer is available to AccountNow Gold Visa Prepaid Card customers. To qualify for the $15 direct deposit bonus, within 6 months after being approved to receive a card, you must deposit at least $500 per month via recurring direct deposit in two or more consecutive months. See www.accountnow.com/help/ for additional direct deposit and bonus eligibility requirements.

There is no additional charge for this feature. Fees apply to your use of the prepaid card. See your Cardholder Agreement for fees, terms and conditions.

Applies to customers with prepaid cards issued by The Bancorp Bank with recurring direct deposits, and will be effective after the second direct deposit is received. Faster access to funds is based on comparison of traditional banking policies versus eligible electronic direct deposit. Direct deposit and early deposit capability is subject to payer’s support of the feature and timing of payer’s funding. MetaBank is not associated in any way with this offer and does not endorse or sponsor this offer.

AccountNow is a trademark of AccountNow, Inc. All other trademarks, service marks and other registered marks are the property of their respective owners.
© Copyright 2014 AccountNow, Inc. All Rights Reserved.