Prepaid Account Help

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How do I view my account balance and transaction details?

You can view your account balance and transaction details online for free.
  1. Log in to your prepaid account and click 'View Account Activity'.
  2. Fill in the required information and press the 'Log In' button.
  3. Click 'Card Account Activity' to view your balance and transactions.
You can also get account information sent to your cell phone for free via Mobile Text/SMS.

Can I add someone to my prepaid account?

Yes. You can add an additional card holder to your prepaid account; however, joint accounts are not offered. The added card holder would have full access to your prepaid account.

How do I add or delete a signer to my prepaid account?

For security purposes, contact us by phone so we can verify your information and modify your account.

How do I change the email address an/or phone number on my prepaid account?

Call us and we’ll change it for you.

How can I make sure that someone else can't call and get information on my account?

To prevent someone from calling and accessing information on your account you can setup a password on your account for added protection.

Can I get my account information sent to my cell phone?

Yes, you can get your account information sent to your cell phone for free. You can even setup automatic notifications to receive a text anytime money is deposited into your account.

Check out the SMS Text Alert page to learn more.







Visa Logo- AccountNow Prepaid Visa
MasterCard Logo- AccountNow Prepaid MasterCard
iAdvance Line of Credit from MetaBank
MetaBank- Member FDIC
Member FDIC
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Secured using a VeriSign
SSL Security Certificate.
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Member since 2006

AccountNow Prepaid Visa Card is issued by MetaBankTM pursuant to a license from Visa U.S.A. Inc. AccountNow Prepaid MasterCard Card is issued by MetaBank pursuant to license by MasterCard International Incorporated. Funds are insured up to $250,000 by the Federal Deposit Insurance Corporation (FDIC). MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. If you sign up for Credit Builder, your bill pay transactions will be reported to PRBC®.

iAdvance is an open-end line of credit offered by MetaBank, a federally chartered savings association, located in Sioux Falls S.D. Consult the iAdvance FAQs for further details. Cardholders must complete a separate application for iAdvance Line of Credit. Certain fees and eligibility requirements apply.

*The USA PATRIOT Act is a Federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. You will be asked to provide your name, address, date of birth, and other information that will allow us to identify you. You may also be asked to provide documentation as proof of identification. Guaranteed Approval is contingent upon successfully passing this mandatory identification confirmation. Cardholders must complete a separate application for iAdvance Line of Credit. Certain fees and eligibility requirements apply.

**Conditions and exceptions apply. Visa’s Zero Liability policy covers U.S.–issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.

AccountNow reserves the right to modify or discontinue any product, services or special offers with or without prior notice.

AccountNow is a trademark of AccountNow, Inc.
All other trademarks, service marks and other registered marks are the property of their respective owners.

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