How do I open a prepaid account?
You can
sign up online in seconds or you can call us at 866-925-2036 to sign up by phone.
What do I need to apply for a card?
To apply for an AccountNow Prepaid Visa or MasterCard card, you will need to provide your name, phone number, email address, social security number, and mailing address. To receive your welcome package and prepaid card, you must enter a physical U.S. address. Cards cannot be sent to post office (P.O.) boxes.
How much does it cost to sign up?
It's free to sign up and receive your prepaid card in the mail. When you add money to your prepaid account, we will charge you an activation fee and monthly service charges will begin. If you use direct deposit to add money to your prepaid card, we will waive your activation fee. See our
pricing & fees for more details.
How much does it cost to activate a prepaid account?
Activation for an AccountNow prepaid account is free when you setup direct deposit to your account. If you choose not to use direct deposit, a small activation fee will be applied.
Can I open an account if I am on ChexSystems?
Yes. AccountNow does not do a ChexSystems verification when opening new accounts.
Do I have to maintain a minimum balance on my prepaid account?
No minimal balance is required for an AccountNow prepaid account.
Does AccountNow provide monthly account statements?
Yes, we provide monthly online statements free of charge. You can also sign up to receive monthly paper statements sent to your home for a small fee by logging into your prepaid account. See our
pricing & fees for more details.
How old do I need to be to get a card?
The minimum age to apply for a prepaid account is 14 years old.
How long does it take to receive a card?
Your card will be delivered in 5-7 business days after you sign up. If you need a replacement card, you may request to have your replacement card expedited for a fee and it will be delivered in 3 business days. See our
pricing & fees for more details.
How do I know that AccountNow is a real company?
AccountNow has been an accredited member of the Better Business Bureau since February 2006. A full report on AccountNow can be found by clicking
Better Business Bureau.
Is this a credit card?
No, only money that is added to the prepaid account can be used; however, you may be eligible to get an iAdvance Line of Credit if you have direct deposit setup on your prepaid account.
Who can I call with questions?
We can be reached Monday through Friday from 5 a.m. to 5 p.m. Pacific Standard Time (PST). The number to call is 866-925-2036.