Sign Up Help

Sign UpSign Up

Questions about Signing Up

 
Return to the Help Center
Still Have Questions? Contact Us
 

How do I open a prepaid account?

You can sign up online in seconds or you can call us at 866-925-2036 to sign up by phone.
top of page

What do I need to apply for a card?

To apply for an AccountNow Prepaid Visa or MasterCard card, you will need to provide your name, phone number, email address, social security number, and mailing address. To receive your welcome package and prepaid card, you must enter a physical U.S. address. Cards cannot be sent to post office (P.O.) boxes.
top of page

How much does it cost to sign up?

It's free to sign up and receive your prepaid card in the mail. When you add money to your prepaid account, we will charge you an activation fee and monthly service charges will begin. If you use direct deposit to add money to your prepaid card, we will waive your activation fee. See our pricing & fees for more details.
top of page

How much does it cost to activate a prepaid account?

Activation for an AccountNow prepaid account is free when you setup direct deposit to your account. If you choose not to use direct deposit, a small activation fee will be applied.
top of page

Can I open an account if I am on ChexSystems?

Yes. AccountNow does not do a ChexSystems verification when opening new accounts.
top of page

Do I have to maintain a minimum balance on my prepaid account?

No minimal balance is required for an AccountNow prepaid account.
top of page

Does AccountNow provide monthly account statements?

Yes, we provide monthly online statements free of charge. You can also sign up to receive monthly paper statements sent to your home for a small fee by logging into your prepaid account. See our pricing & fees for more details.
top of page

How old do I need to be to get a card?

The minimum age to apply for a prepaid account is 14 years old.
top of page

How long does it take to receive a card?

Your card will be delivered in 5-7 business days after you sign up. If you need a replacement card, you may request to have your replacement card expedited for a fee and it will be delivered in 3 business days. See our pricing & fees for more details.
top of page

How do I know that AccountNow is a real company?

AccountNow has been an accredited member of the Better Business Bureau since February 2006. A full report on AccountNow can be found by clicking Better Business Bureau.
top of page

Is this a credit card?

No, only money that is added to the prepaid account can be used; however, you may be eligible to get an iAdvance Line of Credit if you have direct deposit setup on your prepaid account.
top of page

Who can I call with questions?

We can be reached Monday through Friday from 5 a.m. to 5 p.m. Pacific Standard Time (PST). The number to call is 866-925-2036.
top of page





How It Works
Pricing and Fees
Sign Up
Borrow Money/ Build Credit History
Refer-A-Friend
Deposit Center
Compare Our Service
Customer Testimonials
Help Center
About AccountNow, Inc.
Press Room
Contact Us
Money Tips and Advice
MarketPlace
Site Map
Affiliate Program


Visa Logo- AccountNow Prepaid Visa
MasterCard Logo- AccountNow Prepaid MasterCard
iAdvance Line of Credit from MetaBank
MetaBank- Member FDIC
Member FDIC
Verisign
Secured using a VeriSign
SSL Security Certificate.
Better Business Bureau
Better Business Bureau
Member since 2006

AccountNow Prepaid Visa Card is issued by MetaBankTM pursuant to a license from Visa U.S.A. Inc. AccountNow Prepaid MasterCard Card is issued by MetaBank pursuant to license by MasterCard International Incorporated. Funds are insured up to $250,000 by the Federal Deposit Insurance Corporation (FDIC). MasterCard and the MasterCard Brand Mark are registered trademarks of MasterCard International Incorporated. If you sign up for Credit Builder, your bill pay transactions will be reported to PRBC®.

†iAdvance is an open-end line of credit offered by MetaBank, a federally chartered savings association, located in Sioux Falls S.D. Consult the iAdvance FAQs for further details. Cardholders must complete a separate application for iAdvance Line of Credit. Certain fees and eligibility requirements apply.

*The USA PATRIOT Act is a Federal law that requires all financial institutions to obtain, verify, and record information that identifies each person who opens an account. You will be asked to provide your name, address, date of birth, and other information that will allow us to identify you. You may also be asked to provide documentation as proof of identification. Guaranteed Approval is contingent upon successfully passing this mandatory identification confirmation. Cardholders must complete a separate application for iAdvance Line of Credit. Certain fees and eligibility requirements apply.

**Conditions and exceptions apply. Visa’s Zero Liability policy covers U.S.–issued cards only and does not apply to ATM transactions, PIN transactions not processed by Visa, or certain commercial card transactions. Cardholder must notify issuer promptly of any unauthorized use. Consult issuer for additional details or visit www.visa.com/security.

AccountNow reserves the right to modify or discontinue any product, services or special offers with or without prior notice.

AccountNow is a trademark of AccountNow, Inc.
All other trademarks, service marks and other registered marks are the property of their respective owners.

© Copyright 2008 AccountNow, Inc. All Rights Reserved.