A great customer experience matters to us – that's why we would like you to understand
our pricing.
Monthly Fees - Fees we charge to maintain our service
|
Transaction Description |
Fee |
|
Premium Plan |
$9.95 |
Transaction Fees - Fees we charge for commonly used services
|
Transaction Description |
Fee |
|
Activating your card |
FREE
|
|
Adding Money by Direct Deposit
|
Free
Plus, Get a $25 Credit |
Adding Money by Cash
(Retail locations may charge a fee) |
Free |
|
U.S. card purchases when using your signature |
Free |
|
Transferring money from one card to another |
Free |
|
Managing your account online, online statements |
Free |
|
Paying your bills online with Bill Pay |
Free |
|
U.S. card purchases when using your PIN: |
Free |
Deposit alerts, balance, and other account information
sent to your cellphone with Mobile Text Alerts |
Free |
|
Calls to a Customer Service Agent |
Free with recurring Direct Deposit
(otherwise: 1 free call/month; $2 thereafter) |
|
Automated phone system for account information |
Free with recurring Direct Deposit
(otherwise: up to $0.50) |
|
Using ATM to obtain balance
|
$1.00 |
|
Using a U.S. ATM to withdraw money |
$2.50 |
|
ATM decline fee |
$0.40 |
Usage Limits - Dollar limits for typical transactions
|
Transaction Type |
Dollar Limits |
|
Cash Withdrawals (ATM) |
$500/day for those with
recurring Direct Deposits
(otherwise $300/day) |
|
Card Purchases |
For signature purchases, $1,500/day
For PIN purchases, $1,000/day |
|
Direct Deposits |
$6,000/day
|
|
Cash Deposits |
$950/day
|
|
MoneyShare/Maestro Card Recipient Loads |
$1,000/day
$3,000/month |
|
Maximum balance at any given time |
$10,000 |
|
Money Sharing through Card to Card Feature |
$300/day |
Optional Services - Fees we charge for less common services
or transactions
|
Transaction Description |
Fee |
|
Withdrawing cash if you go to a bank teller ("cash advance") |
$4.95 |
|
Expedited delivery of your card (3 business days) |
$40.00 |
|
Bill Payment stop payment fee |
$20.00 |
|
Ordering a new or replacement card |
$10.00 |
|
When you give the Routing number and Account number to make an unauthorized payment |
$5.00 |
|
Research and documentation fee (only applies when you request an authorization hold
be removed, card account verification, card account balancing, make a false claim,
etc.) |
up to $50 |
|
Requesting a check to bring your balance to zero when you close your account |
$15.95 |
|
Receiving a paper statement in the mail (if requested) |
$2.95 |
|
Using an International ATM to withdraw money |
$4.95 |
|
Currency conversion when making purchase in a foreign country |
2.95% |