Questions about your Prepaid Account

 
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How do I view my account balance and transaction details?

You can view your account balance and transaction details online.
  1. Log in and select your card account.
  2. Click "Card Account Activity" to view your balance and transactions.
You can also get account information sent to your cell phone via SMS Text Alerts. Carrier message and data rates apply.
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How do I add or delete a signer to my prepaid account?

For security purposes, contact us by phone so we can verify your information and modify your account.
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How do I change the email address and/or phone number on my prepaid account?

You can update your email address or phone number online - just login to your account. Or call us and we'll change it for you (customer service fees may apply).
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Can I get my account information sent to my cell phone?

Yes, you can get your account information sent to your cell phone for free†. Carrier message and data rates apply. You can even setup automatic notifications to receive a text anytime money is deposited into your account.

Check out the Mobile Text Alerts page to learn more.
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AccountNow, Inc. is a BBB Accredited Financial Service in San Ramon, CA

© 2019 Green Dot Corporation. New cards are provided by Green Dot Corporation, a member service provider for Green Dot Bank, and issued by Green Dot Bank, Member FDIC, pursuant to a license from Visa U.S.A. Inc. Green Dot is a registered trademark of Green Dot Corporation NMLS ID 914924. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage. For existing card accounts, please see back of card or log in to your account to see the card issuer.