| All fees |
Amount |
Details |
| Monthly usage |
| Monthly fee |
$9.95 |
Your first monthly fee will be assessed when your Card is initially loaded with funds. Subsequent monthly fees will be assessed on the same day of each month. Each monthly period begins the day your monthly fee is assessed and ends the day before your next monthly fee is to be assessed. |
| Add money |
| Cash reload |
$5.95 |
Fees of up to $5.95 may be collected by our reload agents when reloading your Card at their locations. This fee is charged by the reload agent and is subject to change. This fee is not deducted from your Card account and will not be reflected in any transaction histories. Reload locations may be found at www.attheregister.com. |
| Spend money |
| ACH debit payment |
$2.50 |
This is our fee. The fee is charged each time funds are withdrawn from your Card account using the Bank’s routing number and your Card account number.
Tip: To avoid ACH debit payment fees, you can use the online bill payment service we make available to you through our third-party service providers at https://my.accountnow.com/SignOn.aspx to make payments to payees instead of using the Bank’s routing number and your Card account number. |
| Bill payment (expedited delivery) |
$9.95 |
Online bill payment services are available through our third-party service providers at https://my.accountnow.com/SignOn.aspx. Expedited bill payment transactions will generally be completed within 1-4 business days. |
| Get cash |
| ATM withdrawal |
$3.00 |
This is our fee. When you use an out-of-network ATM, you may also be charged a fee by the ATM operator, even if you do not complete a transaction. “Out-of-network” refers to all ATMs outside of our network of surcharge-free ATMs, and “in-network” refers to all ATMs in our network that are surcharge-free. To find an in-network ATM, visit https://my.accountnow.com/SignOn.aspx.
Tip: To avoid ATM fees, select “Debit” and enter your PIN to get cash back when making purchases at many retailers, such as grocery stores. |
| Teller cash withdrawal |
3% |
This is our fee for a cash withdrawal via a teller at a participating bank. Percentage taken of total withdrawal amount. |
| Information |
| ATM balance inquiry |
$1.50 |
This is our fee. When you use an out-of-network ATM, you may also be charged a fee by the ATM operator, even if you do not complete a transaction. “Out-of-network” refers to all ATMs outside of our network of surcharge-free ATMs, and “in-network” refers to all ATMs in our network that are surcharge-free. To find an in-network ATM, visit https://my.accountnow.com/SignOn.aspx. |
| Using your Card outside the U.S. |
| International transaction |
3% |
Of the U.S. dollar amount of each transaction. |
| International ATM withdrawal |
$4.95 |
This is our fee. When you use an out-of-network ATM, you may also be charged a fee by the ATM operator, even if you do not complete a transaction. “Out-of-network” refers to all ATMs outside of our network of surcharge-free ATMs, and “in-network” refers to all ATMs in our network that are surcharge-free. To find an in-network ATM, visit https://my.accountnow.com/SignOn.aspx. |
| Other |
| Card replacement (regular delivery) |
$10.00 |
Per lost, stolen, or damaged Card replaced or secondary Card requested on a non-expedited basis (generally within 7-10 business days). |
| Card replacement (expedited delivery) |
$25.00 |
Fee charged each time you request a replacement Card to be delivered to you on an expedited basis (generally within 3 business days). Charged in addition to the Card replacement fee for regular delivery. |
Your funds are eligible for FDIC insurance. Your funds will be held at or transferred to Green Dot Bank, an FDIC-insured institution. Once there, your funds are insured up to $250,000 by the FDIC in the event Green Dot Bank fails, if specific deposit insurance requirements are met and your Card is registered. See fdic.gov/deposit/deposits/prepaid.html for details. Green Dot Bank operates under the following registered trade names: GoBank, Green Dot Bank, and Bonneville Bank. All of these registered trade names are used by, and refer to, a single FDIC-insured bank, Green Dot Bank. Deposits under any of these trade names are deposits with Green Dot Bank and are aggregated for deposit insurance coverage.
No overdraft/credit feature.
Contact Customer Service by calling (877) 762-2308 or the number on the back of your Card, by mail at P.O. Box 1966, San Ramon, CA 94583, or visit https://my.accountnow.com/SignOn.aspx.
For general information about prepaid accounts, visit cfpb.gov/prepaid. If you have a complaint about a prepaid account, call the Consumer Financial Protection Bureau at 1-855-411-2372 or visit cfpb.gov/complaint.
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